Please bear in mind that AU Post are experiencing service delays for both Standard & Express Post, please allow for extended delivery timeframes at this time. They are working hard to deliver your orders as soon as possible during this time ❤
02.09: In an effort to deal with huge volumes of parcel volumes AusPost is suspending parcel pick up for all businesses in ACT, NSW & Vic from 7am Saturday - 4 September until 7am Tuesday 7 September. This will apply to our warehouse which is located in Melbourne.
25.08: Due to lockdowns across multiple states & increased parcel volumes overall we are seeing delays in normal delivery time frames
Standard Delivery - Free over $100
FREE for orders over $100 - Australia wide
$9.95 for orders under $100
via Australia Post eParcel
Estimated delivery times (business days) after day of dispatch.
While our warehouse is operating, due to the current unprecedented circumstances affecting AusPost deliveries across Australia, please see temporarily increased delivery timeframes below.
Outlying areas may take a day or two longer.
Delivery is usually between 9am & 5pm on Weekdays
Packages are wrapped in plain packaging so contents cannot be seen
If you are sending to a business address please provide business name
All products are in stock, unless otherwise stated next to the item
For orders under $22.50 (*WA $30)
Australia wide (excl NT) via Australia Post eParcel Express
Cut off time for this service is 8am AEST daily.
Delivery is usually Next Business Day for metro areas, but due to AusPost service delays this may take longer. Their Next Day Guarantee has been temporarily suspended, see updated estimated delivery times below.
Australia Post eParcel info
Australia Post will not accept any 'Authority to Leave' requests. If you're not home they will leave a card and drop the package at a local Post Office for you to collect.
Please note that Australia Post say we must allow three days after the final day of expected delivery before contacting them to lodge a formal investigation into an overdue delivery. The investigation can take up to five business days to be resolved.
If an item is deemed to be "Delivered" on Australia Post tracking information, and for some reason you have still not received your order, please contact them directly.
Australia Post contact details: Phone: 13 POST (13 7678) from within Australia +61 3 8847 9045 from overseas Contact hours: 8am - 6pm AEST (Monday - Friday)
Otherwise please contact us and we will follow up Australia Post for you.
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